[SOLVED] Problemes with adding translation

10 posts / 0 new
Editor
Joined: 21.08.2016
Pending moderation

Hello. From today I'm having problem with adding a new translation. For better explaining: for example, I go on LT with my smartphone, I wanna translate "Caruso" by Lucio Dalla into Venetan. I open the page with that song, then I click the "add a new translation" button and nothing happens. I can only answer a translation request. Is there anyone who has the same problem?
It happens only with my smartphone, instead using my PC there's no problem.

Thanks to anyone that could help.

Germanic & Romance Translator
Joined: 30.04.2016

Hi Viola,

Maybe you could try to use another internet browser. There are plenty of them in the app stores.

Editor
Joined: 21.08.2016

I'm using google chrome, on smartphone and also on pc.

Germanic & Romance Translator
Joined: 30.04.2016

Well, you could, if you want to of course, try Mozilla Firefox in the Google Play Store/App Store. If the problem still occurs, then something might be wrong with your phone.

Joined: 09.04.2017

Hi Viola! Are you using Chrome on an iphone or on an Android phone?

Editor
Joined: 21.08.2016

Android from Samsung.

This is the first time that it happens. I don't know what to do, 'cause I always translate from my smartphone seen that I have quite no possibility to use a PC

Joined: 09.04.2017
Viola Ortes wrote:

Android from Samsung.

This is the first time that it happens. I don't know what to do, 'cause I always translate from my smartphone seen that I have quite no possibility to use a PC

Alright, I understand. Have you restarted your phone? Closed completely out of the internet browser?

I use Apple, so I haven't had any problems myself. But I'm willing to try to help, I've worked with cell phones a lot!

Editor
Joined: 21.08.2016

No, i only published some italian songs this early morning, and tried to translate them. A couple of them I got to do it, but then in the afternoon I tried again and it didn't work at all. Maybe I should try by switching off and on my mobile?

Editor
Joined: 21.08.2016

I solved it by deleting all data from my Chrome account and now it seems to work again. I don't know what happened.
Anyway I thank you all.

Moderator
Joined: 18.11.2011

I marked this as "solved" because the problem seems to have been solved.

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